‘Untact’ services using kiosks are being used in various fields, and their scale is also growing significantly. 'TRI' is designed as a next-generation kiosk to provide a better customer experience in the fierce competition of the hotel industry. The seamless integrated service satisfies all of the demands from customer’s needs, efficient, and luxurious design suited for business hotels. Easy, convenient non-face-to-face services from self-check-in and check-out to nearby activity recommendation improve customer satisfaction and work efficiency of staffs.